|The reopening of New York City is tantalizingly close. We’re just shy of Albany’s benchmarks—on two metrics we are at 29% and only need to hit 30%, so we’ll be joining Long Island and the Mid-Hudson regions in reopening very soon. Traders are already back in person on the stock exchange. |
New York City has some advantages in coming back, including learning from those reopening ahead of us. We note innovations currently being tested, including an Italian museum that will issue badges that vibrate when visitors get too close; The Museum of Fine Arts, Houston reopening last week with a new protocol of timed entry ticketing, touchless payments, temperature checks, and required facemasks; and increased global uses of partitions, sanitizing sprays, hand-washing stations, and even restaurant deployment of robots.
Among the findings from a cross-section of NYC tourism leaders:
– Floor graphics can help guide guests to keep them safe and safely distanced.
– Ultraviolet light has shown potential.
– Looking into drone use for sanitizing, creating fast turnover for theaters.
– Sterilizing door handles and technology like NanoSeptic Continuously Self-Cleaning Surfaces may offer ways forward.
– Virtual programming is reaching elevated numbers.
– To-go operations are resuming. (Don’t expect bathrooms to be open to the public.)
– Restaurants can shift from just the meal to more of an event, employing online programming.
– The offer at restaurants can evolve, adding grocery and retail to the offerings.
– Digital menus will replace paper versions.